
How Purpose-Built Observability Improves Streaming Quality and Reduces Churn
The moment a stream starts buffering during a championship match or lags during the finale of a fan-favorite series, frustration spikes. These playback issues don’t just annoy viewers—they exacerbate their dissatisfaction with the experience and push them closer to churning, especially when they happen during highly anticipated live or on-demand moments. These critical viewing experiences…