APA-Tech deploys Bitmovin’s solutions to optimize the user experience while reducing streaming operation costs
Overview
APA-Tech is a subsidiary of APA – Austria Press Agency and provides the underlying video streaming infrastructure to the Austrian news agency and other media companies.
The main requests were:
- Easy-to-integrate solutions
- Multi-codec support
- Flawless viewing experience
Pain points Bitmovin helped solve:
- Reduced operational costs: It was essential that any new solution would help APA-Tech reduce operational complexity and operational costs without negatively impacting the user experience.
- Free-up-resource-time: APA-Tech required robust and reliable solutions so its development team could focus on innovation-led projects.
Key results:
- Improved User Experience for customers by 40%
- Increased operational ease by 72%
- Increased customer satisfaction by 30%
How we Delivered
Seamless integration
Bitmovin’s VOD Encoder and Player are easily integrated into APA-Tech’s existing video streaming workflows. The Bitmovin team was always on hand to answer any questions APA-Tech had, and the ample amount of documentation ensured the development team could easily and quickly integrate Bitmovin’s solutions into their existing framework.
Optimized the streaming experience
Bitmovin’s solutions are renowned for elevating the end-user’s experience. Bitmovin’s Player is known for its reliability and the fact it is easy to customize so APA-Tech could ensure a high-quality, consistent user experience. Bitmovin’s VOD means APA-Tech can leverage its multi-codec support to provide more flexibility and ensure video plays smoothly across all devices while optimizing bandwidth and storage efficiency.
Reduced operational costs
APA-Tech wanted to maximize the user experience while reducing operational costs. The VOD Encoder optimizes file sizes and accelerates content processing, saving up to 50% on storage and bandwidth; the Bitmovin Player guarantees seamless playback on all devices, reducing maintenance costs. Additionally, Bitmovin Analytics provides deep insights to enhance performance and minimize downtime.
“Customers trust the quality, reliability, and experience of our streaming services, which means we have high expectations for our technology partners. Bitmovin is a respected leader in the world of video streaming, providing solutions that push the boundaries of video streaming and deliver transformative viewing experiences while also helping reduce operational costs. I was impressed with the standard of the solutions, how easy they are to integrate, and the technical knowledge of the Bitmovin team. Since deploying Bitmovin’s solutions, we have seen significant improvements in the overall user experience for our customers and a direct correlation in customer satisfaction.”
— Ermin Wagner, Abteilungsleiter Online-Systeme, APA-Tech