Note: The alerts feature is currently only available as a
beta. This means that for each organization, users can only create a maximum of 4 alerts.
To create an alert, navigate to the
Alerts section in the first level navigation of the Analytics dashboard.
The incidents list provides a summary of all active and past incidents that were triggered by a configured alert.
The alerts list provides a summary of all created alerts and allows users to edit and delete existing alerts.
Create alert button in the top right corner you can add another alert.
- First, give your alert a name, and select the license the alert should be configured for. (Read more about licenses)
- After that, select a metric you want to set up an alert for
- The next step is to configure the conditions for an alert:
Threshold: Once this threshold has been reached an incident will be triggered
Min. Persistence: Defines for how long a metric has to be over the selected threshold before an incident is triggered
Min. sample size: Defines a minimum sample size of your user-base for which a metric has to be above the defined threshold in order for an incident to be triggered
Min. recovery: Defines the duration for which the metric has to remain below the defined threshold, for an incident to be considered resolved
There are two channel options available to add a notification to. Either a Microsoft Teams webhook, or a Slack webhook. Just select the messaging service you want your notifications to be sent to from the dropdown menu, and add the webhook URL in the dedicated field.
After that just press
Save notification channel.
At last save the alert by clicking the
Create button in the bottom right corner.