Device and Cross Browser Support

See definitions for Officially Supported, Compatible and Not Supported at the end of this article

Please see our DRM support overview for more details about the supported solutions.

Chromium (on ChromeOS): Not yet evaluated

All features of the Bitmovin HTML5 Player for Web are available on these browsers. We utilize the browser internal video and audio decoding capabilities (using the MSE and EME interface). Therefore we support the codecs (video and audio) that the individual browsers support. Codec support varies across browsers, but H.264/AVC video and AAC audio tend to be supported by all major vendors.

Flash support was removed with player version 8.55.

Safari: As of the end of Q1 2023, official support for iOS 12 and iOS 13 will be withdrawn

iOS / iPadOS: As of the end of Q1 2023, official support for iOS 12 and iOS 13 will be withdrawn.
(It is Bitmovin practice to provide official support for the last three major versions of iOS)

Hisense: Due to significant device fragmentation within the Hisense platform, Hisense devices are not officially supported, as we do not have access to all devices for testing purposes and thus cannot guarantee official support levels for this platform. However, some devices (specifically Android TV- and Roku-based devices) may have higher levels of compatibility than others.

Airplay: Device list here: https://www.apple.com/apple-tv-app/devices/

HBBTV / Vizio / Panasonic: Based on initial investigations

Airplay: As of the end of Q1 2023, official support for iOS / ipadOS / tvOS 12 and iOS / ipadOS 13 will be withdrawn

Android AOSP: Device-specific issues will be documented when encountered. List of devices: https://sites.google.com/view/droid-tv/other/android-aosp

This library requires at least React Native 0.64+ and React 17+ to work properly.

The currently supported platforms are:

Please note that browsers and other browser-like environments such as webOS and Tizen are not supported.

iOS and tvOS: As of the end of Q1 2023, official support for iOS / tvOS 12 and iOS 13 will be withdrawn

For further information, please see our GitHub README: React Native - Player Platform Support

OFFICIALLY SUPPORTED

• Full investigation into and SDK integration (incl. analytics) of device / platform / version (platform) has been performed

• Platform is included in nightly test runs, test automation and continuous testing

• We will ensure that all streams and features work on the platform

• SDK Bugs relating to the platform will be fixed

• Feature roadmap for the platform exists

• Integration support for platform is subject to an SoW being in place with the customer

COMPATIBLE

• We know that the player will run for non-complex workflows and use cases (ie. by ensuring proper browser API usage) on the platform, but we cannot guarantee that all customer stream permutations will work

• Some investigation has been performed into the platform (either by Bitmovin Engineering or Solutions Customer Experience teams), but platform has not been fully integrated into the SDK

• We may have access to the platform, be able to run our player on the platform and debug issues

• ‘Known issues’ are documented

• We are able to assist on certain issues, and SDK Bugs may be investigated and/or fixed, if the customer/requester can reliably demonstrate and replicate the behaviour using devices supported by support and engineering, or if there is a SoW in place for the customer and specific platform
  Note: An SoW cannot be committed to without a test device being available to Engineering

• Any integration support is subject to SoW being in place for the customer and specific platform
  Note: Integration support cannot be committed to without a test device being available to Engineering

• Platform is not included in nightly test runs

Compatibility Expected

• Where we have designated a platform as “Compatibility Expected”, we believe that, due to the architecture of the platform and it’s operating system, the Bitmovin Player will run for non-complex workflows and use cases (ie. by ensuring proper browser API usage) on the platform, but we cannot guarantee that all customer stream permutations will work, but we have not yet confirmed further than this

NOT SUPPORTED

• Platform is not included in nightly test runs / test automation

• Platform is unmaintained in the current version of the Player SDK

• Player may work, potentially with known issues or with an older Player version only, but no level of Player functionality or stability can be guaranteed (known issues are documented where identified)

• Platform falls outside of support lifecycle standards or has not been investigated

• Bitmovin may have limited or no access to the platform for TA and / or debugging purposes

• SDK Bugs will not be investigated and / or fixed