Fri Dec 04 2020
What additional error data can be retrieved in Bitmovin Analytics
Apart from the
errorMessage Bitmovin Analytics provides additional
errorData on a per session level.
Using the Top Errors View in the Bitmovin Analytics dashboard, customers can look at associated sessions for each error. The
load more button on the bottom extends the number of session per error.
Digging deeper into a specific session leads to the
Session Detail View which provides insights into what exactly happened during a viewer session and, in error cases, provides additional
errorData. However the data shown in the
errorData field, differs across different platforms.
On Android we are able to retrieve the head of the stack trace and display this information in the
Error details with stack trace on Android
iOS provides a localized error message which is sent along with the error.
Error Details with localized error message on iOS
Web collectors may set any text or object as
Error Details with event object on web
Error Details with unavailable data (e.g. old analytics version, unsupported platform, no additional information from the player)
(1) only for bitmovin v8 player (2) only for AVPlayer